When preparing for a training, I make sure to confirm everything. I know where participants are staying, I know when the food is arriving, and I always have enough cords and cables for my trainers. In an ideal world, a training would go off without a hitch. But sometimes, things don't go according to plan - maybe one of your participants falls ill, or someone gets hurt. It's best to have an emergency plan for these types of situations - here are some tips for preparing for the unexpected.
- Make a list of urgent care facilities and hospitals in the area - you don't want to waste any precious time hunting for these numbers if something happens.
- Remember to stay calm. Take a second to breathe and assess the situation - you don't want to send everyone else into a tailspin by freaking out and losing your cool.
- Have an emergency contact list handy. After addressing the situation to the best of your ability, start making calls to inform your colleagues and anyone else that needs to be briefed.
While you can't anticipate the future, you can be prepared for an emergency. How do you deal with the unexpected? Let us know in the comments on our blog.
Brittani Harris is a Trainings team fellow at NOI.