Have you ever wondered what the campaigns you work on look like from the volunteer side? Or from the point of view of the paid canvassers? In 2008, I spent ten months researching two congressional races in the North East, talking to hundreds of staffers, paid part-timers, and volunteers for my book Ground Wars: Personalized Communication in Political Campaigns. Some of what they say will surprise you. Some of it may infuriate you. All of it can help you in your work.
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